The short version
- SafeMigo uses your location and sensors to keep you safe and to alert the people you choose.
- You decide who receives your alerts and who can see your location, and you can change that at any time.
- We do not sell your personal information, and we do not use your location for advertising.
- You can delete your account and data from the app at any time (how).
Information we collect
Information you give us
- Account: email address, password (stored by our authentication provider, never by us in readable form), and display name.
- Profile (optional): phone number and profile photo. We also assign a Unique ID so others can invite you.
- Your people: the emergency contacts and circle members you add or accept, their roles, and your settings for each.
- Places: Watch Zones and saved places you create (name, location and size).
- Safety activity: timers, check-ins and replies (such as “I’m good” or “Uncomfortable”), SOS alerts, Safe Trips and notes you add.
- Support: what you tell us when you contact support.
Information collected when you use the app
- Precise location, including in the background if you allow “All the time” or “Always” access. It is used for arrive and leave alerts, check-in timers, Safe Trip, SOS, crash and fall alerts, live location sharing you turn on, and the approximate circle map if you turn it on. More about location.
- Approximate location for the circle map: if you turn on sharing in a circle, a rounded location (about a 100–200 meter area) is shared with that circle only.
- Motion sensors: accelerometer and related signals are processed on your phone to detect a shake for SOS, a crash or a fall. On Android, if you allow physical-activity access, walking, driving or still transitions are used only to keep zone monitoring working. We do not collect fitness or health records.
- Microphone: only to record audio during an SOS you trigger, if you use that feature.
- Camera and photos: only for a profile photo you choose.
- Device and app information: push notification tokens, device platform (Android or iPhone) and app version, so alerts can be delivered and problems can be diagnosed.
- Reliability information: technical signals such as when your phone last reported a location, whether zone monitoring is on, and whether a notification was delivered. These help us find and fix missed alerts. Members of your circles may see a simple setup status (for example, “Monitoring OK”).
Safe Code
If you set a Safe Code, it is stored on your phone only as a salted, one-way hash. We never receive or store the code itself.
How we use information
- To provide the Service: deliver alerts, run timers and check-ins, detect zone arrivals and departures, and share location with the people you choose.
- To keep alerts reliable, including diagnosing delivery problems and waking monitoring when location updates go stale.
- To show Area Safety Grades and nearby-place information.
- To secure accounts and prevent abuse, fraud and misuse of the Service.
- To respond to support requests and send important service messages.
- To comply with law and enforce our Terms.
Who we share information with
- People you choose. Your emergency contacts and circle members receive the alerts, locations and status you set them up to receive. During an SOS, crash or fall alert, a missed check-in, or a Safe Code, your chosen people may receive your live location. Once something is shared with another person, it is on their device and subject to their choices.
- Service providers who run parts of the Service for us (listed below), under contracts that limit their use of the data.
- Legal and safety reasons. If required by law or valid legal process, or if we believe in good faith that disclosure is needed to prevent death or serious harm.
- Business transfers. If SafeMigo is involved in a merger, acquisition or sale of assets, data may transfer as part of that deal, subject to this policy.
Service providers
| Provider | What they do | Data involved |
|---|---|---|
| Google Firebase / Google Cloud | Sign-in, database, file storage, server functions, push delivery (FCM) | Account, safety data, location, recordings, push tokens |
| Apple Push Notification service | Delivers notifications to iPhones | Push token and notification content |
| Expo | Backup push delivery and app updates | Push token, notification content, app version |
| Google Maps Platform; Apple Maps (iPhone) | Maps, place search and address lookup | Map area and coordinates being looked up |
| OpenStreetMap (Nominatim, Overpass) | Address lookup and nearby places | Coordinates being looked up |
| DoorProfit; FBI Crime Data API | Area Safety Grade data | Coordinates of the area being checked, sent from our servers without your name or account |
| Vercel | Hosts this website | Standard web request data (see This website) |
What we never do
- We do not sell your personal information.
- We do not share your personal information for cross-context behavioral advertising.
- We do not use your location, or anything else about you, for advertising.
- We do not use your data to train third-party AI models.
How long we keep information
- Account, contact, circle and zone data: while your account is active.
- Alerts and safety history: while your account is active. Your plan controls how much history you can see in the app.
- Reliability signals such as recent location reports: kept for a short rolling period (generally a few days) and then replaced.
- When you delete your account, we delete or de-identify your data as described on the account deletion page, except for limited records we must keep by law.
Security
Data is encrypted in transit and at rest by our infrastructure providers. Access is restricted by security rules so people can only read data they are allowed to see. No system is perfectly secure, so please use a strong, unique password and keep your phone locked.
Your choices and rights
- Change location, motion, microphone, camera and notification permissions in your phone’s settings.
- Turn zone monitoring, location sharing, and individual features on or off in the app.
- Remove contacts, leave circles, and edit your profile at any time.
- Ask us for a copy of your data, or to correct it, by emailing support@safemigo.com.
- Delete your account from Settings → Delete Account.
Depending on where you live, you may have additional rights. See Your Privacy Rights.
Children
SafeMigo is not directed to children under 13, and they may not create an account. If you believe a child under 13 has given us personal information, contact us and we will delete it. Teens between 13 and 17 should use SafeMigo with a parent or guardian’s permission.
Where data is processed
SafeMigo is operated from the United States, and data is primarily processed and stored in the United States. If you use SafeMigo from elsewhere, your data will be transferred to the United States.
This website
safemigo.com does not use advertising or tracking cookies and does not run third-party analytics. Our hosting provider processes standard request data (such as IP address, browser type and the page requested) to deliver the site and protect it from abuse. See the Cookie Notice.
Changes to this policy
We may update this policy. We will change the “Last updated” date above and, for significant changes, tell you in the app or by email before they take effect.
Contact
Questions or requests: support@safemigo.com.