Delete from the app (fastest)
- Open SafeMigo and sign in.
- Go to Settings and scroll to the bottom.
- Tap Delete Account, then confirm twice.
- For your security, you may be asked to sign in again first.
Deletion starts right away and usually finishes within a minute.
Can’t open the app?
Email support@safemigo.com from the email address on your account, with the subject “Delete my SafeMigo account”. We may ask you to confirm that the account is yours before deleting it. We complete verified requests within 30 days and email you when it’s done.
What gets deleted
- Your sign-in account, profile, display name, phone number and Unique ID
- Your emergency contacts, and you are removed from other people’s contact lists
- Alerts you sent and received, check-in timers, Safe Trips, journeys and safety walks
- SOS alerts and any SOS audio recordings
- Your Watch Zones, zone settings, zone check-ins and location history kept on our servers
- Your live location and online status
- Your place in every circle. If you owned a circle, ownership passes to another member; a circle with no one left is deleted. Your circle invites and invite codes are deleted too.
- Saved places, location history and settings stored on the phone you delete from
What may remain
- Notifications already delivered to other people’s phones stay on those phones until they clear them.
- If you were signed in on another phone, data saved on that phone stays until you uninstall SafeMigo there.
- Limited records we must keep to meet legal obligations, resolve disputes, or prevent fraud and abuse, kept only as long as needed for that purpose.
- Copies in routine system backups, which are overwritten on their normal cycle.
Subscriptions
Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it in your Apple ID or Google Play subscription settings first.
More detail is in our Privacy Policy.